
US.
Patent
Dec.
29,
2009
Sheet
3
0f
12
US
7,637,847
B1
START
106
v
108
WELCOME
J
GREETING
*
F|G_
4
y
110
SESSION
USER
TYPE
SYSTEM
SELECTS
SELECTS
DETECT
USER
SESSION
SCRIPT
SCRIPT
\f114
SELECTION
SELECTION
O
/
112
DETECT
&
RECORD
I—>
USER
ACTIVITY
\f
116
PROVIDE
FEEDBACK
120
v
8
YES
MODIFY
SESSION
118
Mscfggig?EF
BASED
UPON
SCRIPT
AND
USER
ACTIVITY
NO
JNO
YES
V
SESSION
COMPLETED?
122
UPDATE
SESSION
\f124
RECORDS,
UPDATE
SCRIPTS
(AS
REQ'D)
V
DONE
126
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